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Why is my database not connecting?

  • Incorrect or out of sync password for the database user – For MySQL® or MariaDB® database users, read our Manage My Databases documentation.
  • DNS-related issue – There are many reasons why you might experience a DNS-related issue. The Zone Editor feature (cPanel » Domains » Zone Editor) can help you with many of them. This feature allows you to create, edit, and delete Domain Name System (DNS) zone records. DNS converts human-readable domain names (for example, example.com) to computer-readable IP addresses (for example, 192.0.0.1). DNS relies on zone records that exist on your server to map domain names to IP addresses.
  • Server issue (max_connections, InnoDB issue, DOS) – Contact us.
  • User/user@host does not have the required grants to the database – Contact us.
  • Database crashed and needs to be repaired – Contact us
  • Optimization required – Contact us.
  • Website coding issues – Contact us.

  • cPanel

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